Cynthia Sharp, Esquire (J.D., LL.M. (taxation)) dedicated close to thirty years building a successful estate planning and elder law practice – serving thousands of clients. At the pinnacle of her career, she sold her interest in the practice and established The Sharper Lawyer, a fully accredited CLE provider and attorney business coaching entity. As a professional CLE instructor, Cindy established a national presence as an author and speaker on topics of ethics in the context of practice management, social media and marketing – lecturing extensively to law firms, bar associations and other legal organizations. Cynthia holds leadership positions in the following professional organizations:
- Association of Continuing Legal Education – Co-Chair of the Entrepreneurs Special Interest Group; Member of the Online Community Special Committee; Member of Planning Committee for Fiftieth Anniversary Meeting.
-National Speakers Association – Secretary of Philadelphia Chapter
-American Bar Association – Appointed Member of Publications Board of Solo, Small Firm and General Practice Division (two year term effective August 2013)
Cynthia’s upcoming book entitled “The Lawyer’s Guide to Attaining Financial Security” will be published in 2014 by the Solo, Small Firm and General Practice Division of the ABA. She is also a contributor to the Division’s upcoming publication “The Lawyer’s Guide to Buying, Selling, Merging, and Closing a Law Practice”. E-mail her at email@example.com or call (609) 923-1017.
About the Program
What You Will Learn
This timely session (which has been attended by hundreds of attorneys throughout the country – live and virtually) explores concrete practice management and activity mastery strategies designed to help attorneys improve productivity and remain compliant with MRPC 1.3 (Diligence). Cynthia Sharp will share practice organization and management tools that have withstood the test of time, offering detailed explanations as to how law firms benefit from the consistent and persistent use of these tools. Cynthia will discuss the benefit of building a practice with a strong philosophy of client service and will outline the 10 steps to client relationship mastery. The emphasis is on development of strong communication skills and habits that will not only lessen the possibility of violation of MRPC 1.4 – Communication; but will also strengthen client relationships. Many attorneys have discovered that a well trained and loyal staff serves as a leverage of the lawyer’s abilities – under the umbrella of proper supervision. The legal profession must be ever mindful of obligations created under the Model Rules of Professional Conduct. Rules applicable in this arena will be analyzed.
Four Power Strategies to Improve Productivity
Goal Setting Techniques
The One Year Challenge
The Ideal Week – Dissected
The “Must Do” List
Ten Steps to Client Relationship Mastery
Topics covered include:
The Power and Impact of Effective Communication
Four Keys to Avoiding Miscommunication
Three Letters That Must Be Sent – ALWAYS – In EVERY Case!
Tips for maintaining competency in a complex legal world
Five Team Building Strategies
- Considerations in Hiring an Employee
- Delegation Dynamics
- Conducting Productive Staff Meetings
- Ethical obligations under MRPC 5.1 – Responsibility of Partners, Managers & Supervising Attorneys and MRPC 5.3 – Responsibility Regarding Nonlawyer Assistants
- Tools that will help attendees become more effective leaders and efficient managers.
The Way Forward
- The Three Power Steps to Take NOW!
“Hi, my name is Cathy Pisciotta. I have been an attorney for more than 20 years and have had the honor of seeing Cindy speak on many occasions. Today, I saw her again and I didn’t think she would have anything new to teach me. Guess what? Unbelievably cutting edge topics! I thought I knew about cutting edge topics in the area of technology as it applies to my practice as a lawyer. She taught me so much that I don’t even know where to start to implement some of the things that she suggested. So, Cindy, you managed to do it again! God bless you! Keep doing it please, we need you! Thanks Cindy!”
“I’ve attended several of Cindy’s programs and they are always well researched, well prepared and well presented. She is thoroughly professional and informative.”
Attorney at Law
I highly recommend Cynthia Sharp to any organization looking for a speaker who provides entertainment and thoughtful exploration of these specific practice management topics. There is no doubt that she will be invited back to enlighten and educate Missouri lawyers.”
Delores L. Shepherd
Director of CLE Programs, The Missouri Bar
“I recently attended a MOBAR CLE program taught by Cindy Sharp. Cindy gave us many tools to use to enhance and improve our ability to market our law practice. As she continued her presentation, I realized that she was doing more than just imparting information. Cindy was coaching us. Do not miss the significance that she was coaching us and not just teaching us. Cindy was coaching us to be better marketers.
As Cindy was showing us the specific tool of how to plan our ideal week, I realized that she was doing more than teaching us how to communicate the value of what we do for our clients. Cindy was coaching us that our clients want to have a great experience with us as their lawyer. Cindy was coaching us that we should develop a culture of communication with each client. Cindy was coaching us to deliver value to our clients. She said that our clients will remember how we made them feel. She said we should treat each estate planning client as if they were our mother and father.
The ideal week planning tool was one of many tools she gave to us. In addition to the tools given, she cared about us and wanted us to become better attorneys by becoming better organized and better at delivered our marketing message. Cindy also gave her time to us outside of the seminar. She was encouraging to and interested in us.
I recommend attending any seminar at which she is coaching. Thank you Cindy.”
David E. Woods
Attorney at Law